Privacy Policy for MedicalWallah

1. Consent

By using our website and enrolling in our coaching programs, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

We collect personal information to provide a personalized learning experience. This includes:

• Registration Data: When you sign up for courses or exams, we collect your name, email address, phone number, and educational background.
• Direct Communication: If you contact us for support or academic queries, we may receive your contact details and the contents of your message to better assist you.
• Payment Information: For course enrollments, we use secure third-party processors to handle billing information; we do not store full credit card details on our servers.

3. How We Use Your Information

MedicalWallah utilizes collected data to:

• Operate and maintain our educational platform and student dashboard.
• Provide academic updates, schedule changes, and exam notifications.
• Analyze student engagement to improve our coaching modules and study materials.
• Communicate directly with you for customer support and marketing of new medical prep resources.
• Identify and prevent fraudulent activity or unauthorized access to course content.

4. Log Files and Analytics

MedicalWallah follows a standard procedure of using log files. These files log visitors when they visit the website to help us understand technical performance. This includes IP addresses, browser types, and timestamps. This data is not linked to any personally identifiable information and is used solely for optimizing the site's performance for high-traffic periods (such as result days).

5. Cookies

We use 'cookies' to store information regarding your preferences and the specific lessons you have accessed. This allows us to customize the website content based on your browser type and progress in your medical coaching curriculum.

6. Third-Party Privacy Policies

Our policy does not apply to external websites or payment gateways. We advise you to consult the respective Privacy Policies of these third-party services (such as bKash, Nagad, or SSLCommerz) for detailed information on their data handling and opt-out options.

7. Data Protection Rights (GDPR/CCPA)

We want to ensure you are fully aware of your data protection rights. Every user is entitled to:

• The right to access: Request copies of your personal data.
• The right to rectification: Request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: Request that we delete your personal data under certain conditions.
• The right to object: Object to our processing of your data for marketing purposes.

8. Protection for Aspirants

As our platform is dedicated to medical admission aspirants, we prioritize the security of students. MedicalWallah does not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe such information has been provided, please contact us immediately for prompt removal.